Professional Standards & Ethics Flashcards

An organization hires an NVC trainer and secretly asks them to report which employees are 'resistant' to management. What is the most ethical step?

Answer: Clarify roles and confidentiality with the client upfront, and decline to act as a covert evaluator of participants

Clear, transparent contracting protects participant trust and prevents the trainer from becoming a tool of power-over.

Which statement best describes how an NVC trainer should give feedback to a participant practicing a role-play?

Answer: Share specific observations, the trainer's feelings and needs, and a clear request, after checking the participant wants feedback

Feedback modeled on the four components avoids evaluation and respects the participant's choice to receive it.

A trainer co-facilitates with a colleague who regularly arrives late and unprepared. What is the most NVC-consistent action?

Answer: Request a conversation to share observations, feelings, and needs, and explore strategies together

Addressing conflicts directly and honestly with the person involved reflects NVC's approach to collegial relationships.

Why should an NVC trainer avoid presenting NVC as the only valid way to communicate?

Answer: Because humility and respect for other approaches support openness and avoid dogmatism

Marshall Rosenberg emphasized NVC as a consciousness and tool, not a rigid dogma to impose on others.

A participant says they don't want to share personally in an exercise. How should the trainer respond?

Answer: Respect the choice, offer alternatives such as observing or using a hypothetical example

Respecting a 'no' honors autonomy and safety, which are central to NVC training ethics.

When adapting NVC for a culture different from their own, what should a trainer prioritize?

Answer: Learn about local norms and collaborate with local people to express NVC in culturally meaningful ways

Needs are universal but strategies and language vary, so cultural humility and local collaboration support authentic teaching.

Which situation is the clearest conflict of interest for an NVC trainer?

Answer: Serving as an assessor for a certification candidate who is also their business partner

Assessing someone with whom you have financial ties compromises impartiality and should be disclosed or avoided.