Principles & Process Application Flashcards

Which statement mixes an observation with an evaluation?

Answer: Sam is lazy about deadlines.

"Lazy" is an evaluation; the others describe specific, observable behaviors.

An NVC trainer explains the four options for receiving a difficult message. Which pair represents the NVC-consistent options?

Answer: Sensing our own feelings and needs and sensing others' feelings and needs

NVC teaches four options, two blaming and two connecting with feelings and needs, and favors the latter.

In NVC, what is the purpose of 'enemy image' work?

Answer: To transform judgments into needs so we can see the other person's humanity

Enemy image work translates judgments into needs, freeing us to connect rather than condemn.

When a mediator in NVC asks Party A to reflect back what Party B said before responding, the main purpose is to:

Answer: Ensure Party B feels heard and to build connection

Reflecting back confirms understanding, which builds the connection needed for mutually satisfying solutions.

Which statement best reflects the NVC intention behind making requests?

Answer: To meet needs through mutual giving from the heart

NVC requests aim for willing, compassionate giving where both parties' needs matter.

What does NVC suggest when a request is vague, such as "I want you to respect me more"?

Answer: Make it concrete and doable, such as a specific action at a specific time

Clear, specific requests make it easier for others to know how to contribute.

According to NVC, what typically blocks compassion in communication?

Answer: Moralistic judgments, comparisons, denial of responsibility, and demands

Rosenberg called these forms of life-alienating communication because they disconnect us from feelings and needs.