Documentation & Reporting Flashcards

A trainer's end-of-year summary says: "I always fail to manage time in workshops." How could this be rewritten to reflect NVC principles?

Answer: In 4 of my 6 workshops this year, I ran 15+ minutes over; I want more ease with pacing and plan to use a visible agenda.

Replacing generalizations like "always" with specific observations, a need and a plan supports learning without self-judgment.

Which practice best supports accurate documentation of a live training session?

Answer: Writing brief observation notes during or right after the session

Notes taken close to the event keep specific observations accurate and lower memory bias.

An assessor reads a candidate's report that lists only successes. What concern might the assessor reasonably raise?

Answer: The report may not show honest self-reflection on challenges and areas for growth

Certification values honest self-assessment, including challenges, as evidence of reflective practice.

A trainer wants to report a co-trainer's behavior that worried them. Which approach is most aligned with NVC?

Answer: First talk with the co-trainer using OFNR, then document specific observations if escalation is needed

NVC prefers direct, honest dialogue first, with documentation based on observations rather than judgments.

Why might an NVC trainer keep a record of the empathy and support they receive during certification preparation?

Answer: It shows ongoing self-care and support systems that sustain the trainer's practice

Recording support received shows the candidate has the sustaining practices that integrated trainers need.

In a written incident report about a heated moment in a workshop, which sentence is the most neutral observation?

Answer: At 2:15 p.m., Participant D raised their voice and left the room for about ten minutes.

Neutral observations include time, specific behavior and duration without evaluative words.

What is the main reason to store participant contact data and session notes securely?

Answer: To protect participants' privacy and keep the trust the training depends on

Secure storage protects participants' privacy and safety, which builds trust in the learning space.