Documentation & Reporting Flashcards

A trainer writes in session notes: "Participant B was defensive during the role-play." Which revision best reflects NVC observation language?

Answer: Participant B crossed their arms and said, "I don't need this exercise," during the role-play.

An observation records specific actions and words without adding evaluation or interpretation.

When documenting a workshop for a certification portfolio, what is the main purpose of including participant feedback?

Answer: To give evidence of the training's impact and support the trainer's reflection on their learning

Participant feedback shows impact and gives the trainer material to reflect on as they grow.

A certification candidate keeps a reflection journal after each training they lead. Which entry best fits NVC-consistent self-reflection?

Answer: When the group went quiet after my demo, I felt anxious and needed confidence that the content landed; next time I'll check in sooner.

NVC self-reflection links observations, feelings and needs to a forward-looking request, with self-empathy instead of self-blame.

Which item is usually most important to track in a training log submitted as part of the CNVC certification process?

Answer: Dates, length, format and content of trainings led or attended

Certification documentation focuses on training experience: when, how long, what format and what content.

A participant shares a painful personal story during a practice group. How should the trainer document it in session notes?

Answer: Record only general themes needed for learning, leaving out identifying personal details unless consent is given

Respecting confidentiality and consent means keeping only the non-identifying information needed for learning.

Which statement in a written report to a host organization is a clear, doable request in NVC terms?

Answer: Would you be willing to set aside a 30-minute follow-up session within the next month?

An NVC request is specific, positive, doable and open to a no.

Why do many NVC trainers write workshop reports in the first person ("I noticed...")?

Answer: It takes ownership of perceptions and avoids presenting evaluations as objective facts

First-person language takes responsibility for one's own perceptions, in line with NVC's focus on owning feelings and interpretations.