Communication & Collaboration Flashcards

Restorative Circles, a community practice associated with NVC, was developed primarily by whom?

Answer: Dominic Barter

Dominic Barter developed Restorative Circles in Brazil, drawing on NVC principles.

Which word in a feeling statement signals an interpretation of others' behavior rather than a genuine feeling?

Answer: Abandoned

"Abandoned" implies what someone did to you, making it a faux feeling rather than an inner state.

A team lead says, "I'm irritated because you missed the deadline." How would NVC rephrase the cause of the feeling?

Answer: "I'm irritated because I need predictability to plan our next steps."

NVC locates the cause of feelings in one's own needs, not in another person's actions.

In NVC mediation, what is a common technique when one party cannot hear the other's needs?

Answer: Emergency first aid empathy for the party in pain

Mediators offer empathy to the person in distress so they regain capacity to hear the other side.

Which behavior best demonstrates honest expression in NVC?

Answer: Sharing your observation, feeling, need, and request without blame

Honest expression shares what is alive in you using the four components, free of criticism.

What does NVC suggest doing before saying "no" to a team request that doesn't fit your needs?

Answer: Expressing the need behind your no and offering an alternative request

Sharing the need behind the no and proposing another strategy keeps the dialogue open toward mutual solutions.

Rosenberg distinguished between mourning and self-blame after a mistake. What is mourning in NVC?

Answer: Connecting with the feelings and unmet needs related to one's own actions

NVC mourning means fully connecting with the unmet needs a past action caused, without shame or guilt.