NVC Communication & Collaboration 2

Question 1

A team member says, "You never listen in meetings." Which response best reflects an NVC observation the speaker could have used instead?

Accepted Answer

"You interrupted me twice in today's meeting while I was presenting the budget."

Answer

An NVC observation states specific, time-bound actions without evaluation words like "never" or "always."

Question 2

Which statement expresses a feeling rather than a thought disguised as a feeling?

Accepted Answer

"I feel anxious about the deadline."

Answer

"Anxious" names an inner emotional state, while the others interpret others' actions or state opinions.

Question 3

In a collaborative project meeting, a colleague asks, "Would you be willing to tell me what you heard me say?" What type of request is this?

Accepted Answer

A connection request

Answer

Asking for reflection back is a connection request that checks understanding before moving to action.

Question 4

According to Rosenberg, how can you tell whether a request was actually a demand?

Accepted Answer

By how the speaker reacts when the listener says no

Answer

If a "no" is met with blame, guilt, or punishment, the request was really a demand.

Question 5

When a co-worker says "No" to a request, what does NVC suggest hearing behind that no?

Accepted Answer

A "yes" to some other need of theirs

Answer

NVC teaches that every "no" is a "yes" to another need, inviting curiosity rather than defensiveness.

NVC - Certified Nonviolent Communication Trainer Practice Test