NTN Human Relations 2

Question 1

Which conflict resolution style involves both parties giving up something to reach an agreement?

Accepted Answer

Compromise

Answer

Compromise requires each party to concede something to reach a mutually acceptable solution.

Question 2

Which behavior in a team setting is most likely to undermine group cohesion?

Accepted Answer

Withholding important updates from teammates

Answer

Withholding information creates mistrust and disrupts the coordination needed for effective teamwork.

Question 3

In the workplace, 'assertive communication' means:

Accepted Answer

Expressing your needs and opinions confidently while respecting others

Answer

Assertive communication involves expressing yourself clearly and respectfully without being aggressive or passive.

Question 4

Which of the following best demonstrates respect for workplace diversity?

Accepted Answer

Acknowledging and valuing different backgrounds and perspectives

Answer

Respecting diversity means recognizing and valuing the unique backgrounds, experiences, and perspectives each person brings.

Question 5

When receiving constructive criticism from a supervisor, the most professional response is to:

Accepted Answer

Listen carefully, ask clarifying questions, and apply the feedback

Answer

Receiving feedback professionally means listening, understanding, and using it to improve your performance.

NTN - National Testing Network Practice Test