NTN Human Relations 2

Question 1

Which conflict resolution style involves both parties giving up something to reach an agreement?

Accepted Answer

Compromise

Answer

Avoidance

Answer

Collaboration

Answer

Competition

Question 2

Which behavior in a team setting is most likely to undermine group cohesion?

Accepted Answer

Withholding important updates from teammates

Answer

Sharing information openly

Answer

Meeting deadlines consistently

Answer

Asking clarifying questions

Question 3

In the workplace, 'assertive communication' means:

Accepted Answer

Expressing your needs and opinions confidently while respecting others

Answer

Being aggressive and demanding

Answer

Staying silent to avoid conflict

Answer

Always agreeing with authority figures

Question 4

Which of the following best demonstrates respect for workplace diversity?

Accepted Answer

Acknowledging and valuing different backgrounds and perspectives

Answer

Treating everyone identically regardless of cultural context

Answer

Avoiding interactions with coworkers from different cultures

Answer

Expecting all employees to share the same values

Question 5

When receiving constructive criticism from a supervisor, the most professional response is to:

Accepted Answer

Listen carefully, ask clarifying questions, and apply the feedback

Answer

Argue about the feedback immediately

Answer

Ignore the criticism

Answer

Complain to coworkers about the supervisor

Question 6

A team member consistently misses deadlines, affecting the whole group. The best initial step is to:

Accepted Answer

Discuss the issue privately and calmly with the team member

Answer

Immediately report to management

Answer

Do nothing and absorb extra work

Answer

Speak negatively about them to others