Psychology and Behavior Change Flashcards

What does 'rapport' mean in a trainer-client relationship, and how does it impact training outcomes?

Answer: A trusting, respectful relationship built through empathy and communication; it improves client adherence and satisfaction

Rapport is the trusting, empathetic relationship between trainer and client; strong rapport increases motivation, honesty, adherence, and overall client satisfaction.

According to NSCA-CPT guidelines, what should a personal trainer do when a client discloses a personal problem that requires mental health support?

Answer: Listen empathetically and refer the client to a qualified mental health professional

CPTs should practice empathetic active listening but refer clients with mental health needs to licensed mental health professionals, staying within their professional scope of practice.

Which behavior change strategy involves the client identifying their personal reasons and values for wanting to exercise?

Answer: Decisional balance

Decisional balance involves weighing the pros and cons of behavior change, helping clients articulate their personal motivations and address ambivalence.

What is 'behavioral contracting' in the context of personal training?

Answer: A formal written agreement between trainer and client outlining specific behavior goals and accountability measures

A behavioral contract is a written commitment specifying the client's goals, action steps, and accountability mechanisms, increasing follow-through via psychological commitment.

A client repeatedly fails to attend morning training sessions due to competing obligations. Using the principle of 'stimulus control,' what is the BEST advice?

Answer: Schedule sessions at a time with fewer competing demands and restructure the environment to support attendance

Stimulus control involves modifying environmental cues and triggers to make the desired behavior easier; rescheduling to a less conflict-prone time removes the barrier to attendance.

Which of the following is an example of POSITIVE reinforcement used by a personal trainer?

Answer: Verbally praising a client immediately after they complete a challenging exercise successfully

Positive reinforcement involves adding a pleasant stimulus (e.g., verbal praise) immediately after a desired behavior to increase the likelihood of that behavior recurring.