Practice Test Geeks(NRCMA) Nationally Registered Certified Medical Assistant Practice Test
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Administrative Skills Flashcards

6 cards from real NRCMA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Administrative Skills flashcards as text

  1. Which scheduling method assigns specific appointment times to individual patients throughout the day?

    Answer: Stream scheduling

    Stream scheduling assigns each patient a specific appointment time slot, distributing patients evenly throughout the day to minimize waiting.

  2. A patient calls requesting their laboratory results. The medical assistant should first:

    Answer: Verify the patient's identity before releasing any information

    HIPAA requires verification of patient identity before disclosing any protected health information, including lab results.

  3. Which form is completed by the patient to designate who may receive their medical information?

    Answer: Authorization for release of information

    An Authorization for Release of Information (ROI) form specifies exactly who may receive a patient's PHI and for what purpose.

  4. When posting payments in a manual pegboard system, the daysheet records:

    Answer: All daily financial transactions including charges, payments, and adjustments

    The daysheet (daily log) in a pegboard system captures all transactions: charges, payments, and adjustments for every patient seen that day.

  5. An ICD-10-CM code is used to report:

    Answer: Diagnoses and conditions

    ICD-10-CM codes identify diagnoses, symptoms, and conditions and are required on insurance claims to justify medical necessity.

  6. Which type of filing system uses a color-coded label system to identify files by the first two letters of the patient's last name?

    Answer: Alphabetic filing

    Color-coded alphabetic filing assigns a specific color to each letter, arranging files A–Z so misfiled records are immediately visible by color pattern breaks.

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