NPS Technology & Information Systems 1 — Questions and Answers
Question 1: What is the primary purpose of a KPI dashboard in performance management?
- To store employee personal data securely
- To visually display key performance indicators for quick decision-making (Correct answer)
- To process payroll and benefits automatically
- To generate customer invoices
Correct answer: To visually display key performance indicators for quick decision-making
A KPI dashboard aggregates and visualizes critical performance metrics in real time, enabling managers to monitor progress toward goals and act on data quickly.
Question 2: What does CRM stand for in business technology?
- Cost Reduction Management
- Customer Relationship Management (Correct answer)
- Corporate Resource Mapping
- Compliance and Risk Monitoring
Correct answer: Customer Relationship Management
Customer Relationship Management (CRM) software helps organizations manage interactions with current and prospective customers to improve relationships and drive sales growth.
Question 3: What is data integrity in an information system?
- The speed at which data is processed
- The accuracy, consistency, and reliability of data throughout its lifecycle (Correct answer)
- The volume of data stored in the system
- The number of users who can access data simultaneously
Correct answer: The accuracy, consistency, and reliability of data throughout its lifecycle
Data integrity ensures that information is accurate, complete, and unaltered during storage, retrieval, and transmission, which is critical for trustworthy reporting and decisions.
Question 4: What is ERP software primarily used for in organizations?
- Sending automated marketing emails
- Integrating core business processes into a unified system (Correct answer)
- Managing social media accounts
- Monitoring competitor websites
Correct answer: Integrating core business processes into a unified system
Enterprise Resource Planning (ERP) software integrates functions such as finance, HR, supply chain, and manufacturing into one unified platform to improve efficiency and visibility.
Question 5: Which best describes cloud computing?
- Running software only on local desktop computers
- Delivering computing services over the internet on a pay-as-you-go basis (Correct answer)
- Storing paper documents in off-site facilities
- Using dedicated servers exclusively on company premises
Correct answer: Delivering computing services over the internet on a pay-as-you-go basis
Cloud computing provides on-demand access to computing resources—including storage, servers, and software—over the internet, reducing the need for on-premises infrastructure.
Question 6: Why is regular data backup critical for organizations?
- It improves the speed of the company's internet connection
- It ensures data can be recovered after loss, corruption, or a cyberattack (Correct answer)
- It reduces the number of software licenses needed
- It automatically updates all applications to the latest version
Correct answer: It ensures data can be recovered after loss, corruption, or a cyberattack
Regular data backups protect organizations from permanent data loss due to hardware failures, ransomware attacks, accidental deletions, or natural disasters.
NPS Technology & Information Systems 1
What is the primary purpose of a KPI dashboard in performance management?