Technology & Information Systems Flashcards

What is the primary purpose of a KPI dashboard in performance management?

Answer: To visually display key performance indicators for quick decision-making

A KPI dashboard aggregates and visualizes critical performance metrics in real time, enabling managers to monitor progress toward goals and act on data quickly.

What does CRM stand for in business technology?

Answer: Customer Relationship Management

Customer Relationship Management (CRM) software helps organizations manage interactions with current and prospective customers to improve relationships and drive sales growth.

What is data integrity in an information system?

Answer: The accuracy, consistency, and reliability of data throughout its lifecycle

Data integrity ensures that information is accurate, complete, and unaltered during storage, retrieval, and transmission, which is critical for trustworthy reporting and decisions.

What is ERP software primarily used for in organizations?

Answer: Integrating core business processes into a unified system

Enterprise Resource Planning (ERP) software integrates functions such as finance, HR, supply chain, and manufacturing into one unified platform to improve efficiency and visibility.

Which best describes cloud computing?

Answer: Delivering computing services over the internet on a pay-as-you-go basis

Cloud computing provides on-demand access to computing resources—including storage, servers, and software—over the internet, reducing the need for on-premises infrastructure.

Why is regular data backup critical for organizations?

Answer: It ensures data can be recovered after loss, corruption, or a cyberattack

Regular data backups protect organizations from permanent data loss due to hardware failures, ransomware attacks, accidental deletions, or natural disasters.