Technology & Information Systems Flashcards

What is digital transformation in an organization?

Answer: Integrating digital technology into all business areas to fundamentally change operations and value delivery

Digital transformation is the comprehensive adoption of digital technologies to reimagine business processes, culture, and customer experiences to meet evolving market demands.

What is a database management system (DBMS)?

Answer: Software that enables users to create, manage, and interact with databases

A DBMS provides a systematic way to create, retrieve, update, and manage data stored in databases, ensuring data is organized, consistent, and accessible.

What is IT governance?

Answer: A framework ensuring IT investments align with business goals and manage risks effectively

IT governance is a structured framework of policies, processes, and accountability mechanisms that ensure IT resources and strategies support organizational objectives and compliance requirements.

What is the primary role of an IT help desk in an organization?

Answer: To provide technical support and resolve IT issues for end users

An IT help desk serves as the first point of contact for employees experiencing technical problems, providing troubleshooting support to minimize downtime and maintain productivity.

What is network security designed to protect against?

Answer: Unauthorized access, misuse, or modification of a computer network and its resources

Network security encompasses policies, tools, and practices that protect the integrity, confidentiality, and availability of network infrastructure from both internal and external threats.

What is the purpose of data analytics in business performance management?

Answer: To examine datasets to uncover patterns, correlations, and insights that drive better decisions

Data analytics applies statistical and computational methods to organizational data to identify trends, measure performance, and generate evidence-based recommendations for leadership.