Leadership & Team Management Flashcards

Which action best builds psychological safety on a team?

Answer: Inviting dissenting views and responding without blame

Psychological safety grows when people can speak up without fear of punishment.

Situational leadership suggests a leader should:

Answer: Adapt style to the follower's competence and commitment

Situational leadership matches style to the readiness level of each person and task.

What is the primary difference between a manager and a leader?

Answer: Leaders focus on inspiring and setting direction; managers on planning and executing

Leaders emphasize vision and influence while managers emphasize organizing and controlling work.

A new team lead inherits a low-morale team. What is the best first step?

Answer: Listen through one-on-ones to learn concerns

One-on-ones surface concerns and build trust before changes are made.

Which metric most directly reflects team engagement?

Answer: Voluntary turnover and survey participation

Turnover and survey results show how committed and involved employees are.

Effective delegation requires the leader to:

Answer: Provide clear expectations, authority, and support

Delegation works when responsibility comes with authority and clarity.

Which is a hallmark of transformational leadership?

Answer: Inspiring followers toward a shared vision

Transformational leaders motivate through vision, inspiration, and individual consideration.