Leadership & Team Management Flashcards

A team member consistently misses deadlines but delivers high-quality work. What should a leader do first?

Answer: Hold a private conversation to understand root causes

Understanding root causes privately lets the leader address workload, skills, or process barriers fairly.

Which leadership style best fits a highly skilled, motivated team that needs little oversight?

Answer: Delegative

Delegative leadership gives autonomy to capable, motivated people.

In Tuckman's model, which stage is marked by conflict and competition over roles?

Answer: Storming

Storming is when members challenge ideas and roles as differences surface.

What is the main purpose of a SMART goal?

Answer: To make objectives specific, measurable, and time-bound

SMART goals are Specific, Measurable, Achievable, Relevant, and Time-bound.

A leader who explains the 'why' behind a change is primarily improving which factor?

Answer: Employee buy-in

Explaining the rationale increases understanding and commitment to the change.

Which is the best example of constructive feedback?

Answer: 'Your report lacked the data summary; adding one would make it clearer.'

Constructive feedback is specific, behavior-focused, and actionable.

When two team members disagree on an approach, an effective leader should first:

Answer: Facilitate each person stating their view and shared goals

Facilitating dialogue around shared goals resolves conflict while keeping trust.