Rapport Building & Calibration Flashcards
7 cards from real NLP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Rapport Building & Calibration flashcards as text
What does it mean when an NLP coach uses 'second position' during rapport building?
Answer: Mentally stepping into the client's perspective
Second position in NLP refers to temporarily adopting the perspective of another person to better understand their experience and build empathy.
Which nonverbal signal is most associated with a client entering a kinesthetic-dominant state during a session?
Answer: Looking down and to the right with slowed breathing
In NLP eye-accessing cues, downward right movement often indicates internal dialogue in right-handed people, though kinesthetic processing typically involves down-right gaze and slower physical responses.
A coach builds rapport by naturally adjusting their speaking pace to match a fast-talking client. This is best described as:
Answer: Pacing through voice tonality
Matching a client's speaking rate is a form of pacing through voice tonality, which helps establish unconscious rapport.
In NLP, which type of rapport addresses deep values alignment between coach and client?
Answer: Deep rapport
Deep rapport goes beyond surface mirroring to include alignment at the level of values, beliefs, and core identity, creating a profound sense of being understood.
A client says 'I just can't see a way forward.' An NLP coach building rapport should first:
Answer: Use visual language to match their representational system
Matching the client's predicates — in this case visual language — helps build rapport before attempting any intervention.
What is the risk of mismatching a client's physiology during a highly emotional moment?
Answer: Rapport may break, causing the client to feel unheard or judged
Mismatching during emotional moments can disrupt rapport and make the client feel disconnected from the coach, undermining trust.
Which scenario best demonstrates 'calibrated empathy' in NLP coaching?
Answer: Observing micro-expressions and adjusting your response to reflect the client's unexpressed emotion
Calibrated empathy involves reading subtle physiological and behavioral cues to respond to what the client may not be expressing verbally.