New Jersey Civil Service Exam Clerical Aptitude and Filing 4 — Questions and Answers
Question 1: A civil service office receives 84 applications in one week. If 3 clerks share the work equally, how many applications does each clerk process?
- 24
- 28 (Correct answer)
- 30
- 32
Correct answer: 28
84 divided by 3 equals 28 applications per clerk.
Question 2: In terminal-digit filing, what is the primary filing unit of the number 47-382-19?
- 47
- 382
- 19 (Correct answer)
- 473
Correct answer: 19
In terminal-digit filing, the last group of digits (19) is the primary filing unit.
Question 3: Which name would be filed FIRST in standard alphabetical order? 'Saint James Church', 'St. Andrews Club', 'Saints Academy', 'Sainte Marie School'
- Saint James Church
- St. Andrews Club (Correct answer)
- Saints Academy
- Sainte Marie School
Correct answer: St. Andrews Club
When 'St.' is an abbreviation for 'Saint,' it is filed as spelled out 'Saint,' making 'St. Andrews' file as 'Saint Andrews' which comes before 'Saint James.'
Question 4: A clerk must prepare 40 identical letter packets, each requiring 3 sheets, 1 envelope, and 1 stamp. How many total sheets of paper are needed?
- 80
- 100
- 120 (Correct answer)
- 160
Correct answer: 120
40 packets multiplied by 3 sheets each equals 120 sheets.
Question 5: Which of the following represents correct alphabetical filing order for these entries? 'New Jersey Division of Taxation', 'Newark Public Library', 'New Brunswick City Hall', 'Newton Board of Education'
- New Brunswick City Hall, Newark Public Library, New Jersey Division of Taxation, Newton Board of Education
- New Jersey Division of Taxation, New Brunswick City Hall, Newark Public Library, Newton Board of Education
- Newark Public Library, New Brunswick City Hall, New Jersey Division of Taxation, Newton Board of Education
- New Brunswick City Hall, New Jersey Division of Taxation, Newark Public Library, Newton Board of Education (Correct answer)
Correct answer: New Brunswick City Hall, New Jersey Division of Taxation, Newark Public Library, Newton Board of Education
Filing letter by letter after 'New': Brunswick (B), Jersey (J), Newark (Newa), Newton (Newto) — so the order is Brunswick, Jersey, Newark, Newton.
Question 6: An office file contains 5 drawers, each holding approximately 400 folders. If 15% of folders are inactive and must be transferred to storage, how many folders will remain active?
- 1,600
- 1,700 (Correct answer)
- 1,750
- 1,800
Correct answer: 1,700
Total folders = 5 × 400 = 2,000; 15% of 2,000 = 300 transferred; 2,000 − 300 = 1,700 remaining.
Question 7: When a document cannot be found in its expected location, the FIRST step a clerk should take is to:
- Create a new document to replace it
- Check for misfiling in adjacent folders (Correct answer)
- Report it immediately as lost
- Assume it is checked out and wait
Correct answer: Check for misfiling in adjacent folders
The first step is always to check adjacent folders and nearby locations, since misfiling is the most common cause of missing documents.
New Jersey Civil Service Exam Clerical Aptitude and Filing 4
A civil service office receives 84 applications in one week.
If 3 clerks share the work equally, how many applications does each clerk process?