Clerical Aptitude and Filing Flashcards
7 cards from real New Jersey Civil Service Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Clerical Aptitude and Filing flashcards as text
A civil service office receives 84 applications in one week. If 3 clerks share the work equally, how many applications does each clerk process?
Answer: 28
84 divided by 3 equals 28 applications per clerk.
In terminal-digit filing, what is the primary filing unit of the number 47-382-19?
Answer: 19
In terminal-digit filing, the last group of digits (19) is the primary filing unit.
Which name would be filed FIRST in standard alphabetical order? 'Saint James Church', 'St. Andrews Club', 'Saints Academy', 'Sainte Marie School'
Answer: St. Andrews Club
When 'St.' is an abbreviation for 'Saint,' it is filed as spelled out 'Saint,' making 'St. Andrews' file as 'Saint Andrews' which comes before 'Saint James.'
A clerk must prepare 40 identical letter packets, each requiring 3 sheets, 1 envelope, and 1 stamp. How many total sheets of paper are needed?
Answer: 120
40 packets multiplied by 3 sheets each equals 120 sheets.
Which of the following represents correct alphabetical filing order for these entries? 'New Jersey Division of Taxation', 'Newark Public Library', 'New Brunswick City Hall', 'Newton Board of Education'
Answer: New Brunswick City Hall, New Jersey Division of Taxation, Newark Public Library, Newton Board of Education
Filing letter by letter after 'New': Brunswick (B), Jersey (J), Newark (Newa), Newton (Newto) — so the order is Brunswick, Jersey, Newark, Newton.
An office file contains 5 drawers, each holding approximately 400 folders. If 15% of folders are inactive and must be transferred to storage, how many folders will remain active?
Answer: 1,700
Total folders = 5 × 400 = 2,000; 15% of 2,000 = 300 transferred; 2,000 − 300 = 1,700 remaining.
When a document cannot be found in its expected location, the FIRST step a clerk should take is to:
Answer: Check for misfiling in adjacent folders
The first step is always to check adjacent folders and nearby locations, since misfiling is the most common cause of missing documents.