NCRC Locating Information 1 — Questions and Answers
Question 1: A company directory is organized alphabetically by last name. Where would you find 'Martinez, Carlos'?
- Near the beginning
- Near the middle (Correct answer)
- Near the end
- In a special section
Correct answer: Near the middle
'M' is the 13th letter of the alphabet, placing it near the middle of an alphabetical directory.
Question 2: An index lists: 'Safety procedures..pp. 45–52' and 'Safety equipment...pp. 53–58.' On which page would you most likely find instructions for using a fire extinguisher?
- Page 38
- Page 47 (Correct answer)
- Page 55
- Page 60
Correct answer: Page 47
Fire extinguisher use is a safety procedure, so it falls in the pp. 45–52 range; page 47 is within that range.
Question 3: A parts catalog uses product codes. Code 'A' indicates automotive parts, 'H' indicates hardware, 'E' indicates electrical. A code beginning with 'E' would be found in which section?
- Automotive
- Hardware
- Electrical (Correct answer)
- General supplies
Correct answer: Electrical
The code 'E' explicitly corresponds to the electrical parts section per the catalog's key.
Question 4: A table of contents shows Chapter 3: Inventory Management on page 22 and Chapter 4: Shipping & Receiving on page 38. A topic about tracking stock levels is most likely found in:
- Chapter 2
- Chapter 3 (Correct answer)
- Chapter 4
- Chapter 5
Correct answer: Chapter 3
Tracking stock levels is part of inventory management, which is covered in Chapter 3.
Question 5: An employee wants to find the company's holiday schedule. Where should they look FIRST?
- The employee handbook (Correct answer)
- The equipment manual
- The customer service guide
- The shipping log
Correct answer: The employee handbook
The employee handbook is the primary document for company policies, including holiday schedules.
Question 6: A spreadsheet has columns: Date, Employee, Hours, Department, Pay Rate. To find the total hours worked by the maintenance department, which column should you filter by?
- Date
- Employee
- Hours
- Department (Correct answer)
Correct answer: Department
Filtering by the 'Department' column allows you to isolate maintenance department entries, then sum the Hours column.
NCRC Locating Information 1
A company directory is organized alphabetically by last name.
Where would you find 'Martinez, Carlos'?