NCBTMB Ethics, Laws, and Business 2

Question 1

A massage therapist discovers that a long-time client is also seeing another therapist in the same building. What is the most ethical response?

Accepted Answer

Discuss care coordination with the client if relevant

Answer

Clients have the right to see multiple providers; a therapist may discuss coordinated care only if clinically relevant and with client consent.

Question 2

Which document outlines the specific standards of professional conduct that NCBTMB-certified massage therapists must follow?

Accepted Answer

The NCBTMB Code of Ethics

Answer

The NCBTMB Code of Ethics defines the professional and ethical standards expected of all NCBTMB-certified practitioners.

Question 3

A therapist wants to use a client's before-and-after photos for marketing. What must happen first?

Accepted Answer

Obtain written informed consent from the client

Answer

Written informed consent is required before using any client images for promotional or marketing purposes.

Question 4

Under standard business ethics, how should a massage therapist handle a client who consistently cancels appointments at the last minute?

Accepted Answer

Apply the established cancellation policy consistently

Answer

Consistent application of a written cancellation policy is both ethical and sound business practice.

Question 5

Which of the following best describes the principle of non-maleficence in massage therapy?

Accepted Answer

Avoiding actions that cause harm to the client

Answer

Non-maleficence means 'do no harm' and requires therapists to avoid techniques or actions that could injure or negatively impact clients.

NCBTMB Exam Practice Test