Ethics, Laws, and Business Flashcards

A massage therapist discovers that a long-time client is also seeing another therapist in the same building. What is the most ethical response?

Answer: Discuss care coordination with the client if relevant

Clients have the right to see multiple providers; a therapist may discuss coordinated care only if clinically relevant and with client consent.

Which document outlines the specific standards of professional conduct that NCBTMB-certified massage therapists must follow?

Answer: The NCBTMB Code of Ethics

The NCBTMB Code of Ethics defines the professional and ethical standards expected of all NCBTMB-certified practitioners.

A therapist wants to use a client's before-and-after photos for marketing. What must happen first?

Answer: Obtain written informed consent from the client

Written informed consent is required before using any client images for promotional or marketing purposes.

Under standard business ethics, how should a massage therapist handle a client who consistently cancels appointments at the last minute?

Answer: Apply the established cancellation policy consistently

Consistent application of a written cancellation policy is both ethical and sound business practice.

Which of the following best describes the principle of non-maleficence in massage therapy?

Answer: Avoiding actions that cause harm to the client

Non-maleficence means 'do no harm' and requires therapists to avoid techniques or actions that could injure or negatively impact clients.

A therapist is approached by a new client who is a minor. What is the most important initial step?

Answer: Obtain written consent from a parent or legal guardian

Minors cannot legally provide informed consent; written permission from a parent or guardian is required before treatment.

Which law primarily governs the privacy of client health information held by massage therapy practices that qualify as covered entities?

Answer: HIPAA Privacy Rule

HIPAA's Privacy Rule sets national standards for protecting individually identifiable health information held by covered entities.