NBCMI Cultural Competency in Healthcare 2

Question 1

A patient refuses to make eye contact with the physician. How should the interpreter handle this?

Accepted Answer

Explain to the provider that avoiding eye contact may be a sign of respect in the patient's culture

Answer

Tell the patient to look at the doctor

Answer

Ignore it

Answer

Document as non-compliance

Question 2

What is 'health literacy' and why is it important for interpreters?

Accepted Answer

The degree to which individuals can obtain, process, and understand basic health information

Answer

Ability to read medical textbooks

Answer

Only applies to English speakers

Answer

Measures doctor visits

Question 3

In cultures with collective decision-making, how should the interpreter approach family involvement?

Accepted Answer

Interpret all communication while allowing the provider to manage dynamics

Answer

Insist only the patient answers

Answer

Refuse to interpret for family

Answer

Make decisions for the group

Question 4

What is 'cultural humility' vs 'cultural competence'?

Accepted Answer

An ongoing process of self-reflection vs a finite mastery of cultural knowledge

Answer

Being humble about your own culture vs mastering other cultures

Answer

Exactly the same concept

Answer

Humility for interpreters, competence for doctors

Question 5

A patient uses traditional herbal remedies alongside prescribed medication. What is the interpreter's responsibility?

Accepted Answer

Accurately interpret the disclosure so the provider can assess interactions

Answer

Tell the patient to stop

Answer

Don't mention it

Answer

Recommend specific herbal remedies

Question 6

What is 'ethnocentrism' and how can it affect interpreting?

Accepted Answer

Judging other cultures by one's own standards, assuming superiority

Answer

Valuing ethnic diversity

Answer

Studying ethnic groups

Answer

Providing culturally appropriate care