NAHP Property Management & Resident Services 2

Question 1

Under HUD's grievance procedure requirements, within how many days must a public housing authority acknowledge a resident's written complaint?

Accepted Answer

5 business days

Answer

HUD requires PHAs to acknowledge written grievances within 5 business days of receipt.

Question 2

A property manager at a tax credit property discovers a tenant is subletting their unit without permission. The BEST first step is to:

Accepted Answer

Send a written lease violation notice and allow a cure period

Answer

Most leases require a written notice of violation with a reasonable opportunity to cure before eviction proceedings begin.

Question 3

Which of the following best describes 'effective rent' in affordable housing property management?

Accepted Answer

Gross rent minus any concessions or incentives offered

Answer

Effective rent is the actual rent collected after subtracting any concessions such as free months or move-in discounts.

Question 4

A resident at an LIHTC property requests a unit transfer to accommodate a disability. Under fair housing law, the manager should:

Accepted Answer

Engage in an interactive process to determine if the transfer is a reasonable accommodation

Answer

Fair housing law requires an interactive, individualized process to evaluate reasonable accommodation requests rather than a blanket policy.

Question 5

When calculating a tenant's annual income for LIHTC eligibility, which of the following is EXCLUDED?

Accepted Answer

Irregular gifts and inheritances under $5,000

Answer

HUD's income calculation rules exclude sporadic or irregular income such as gifts and one-time inheritances below a threshold.

(NAHP) National Affordable Housing Professional Practice Test