Digital Banking Flashcards
6 cards from real NAB practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Digital Banking flashcards as text
What is two-factor authentication in online banking?
Answer: A security process requiring two different forms of verification to access an account
Two-factor authentication adds an extra security layer by requiring something you know (password) plus something you have (phone for a code) or something you are (fingerprint).
What should you do if you suspect unauthorized transactions on your account?
Answer: Contact your bank immediately to report the suspicious activity and freeze the account if necessary
Immediate reporting limits your liability for unauthorized transactions and allows the bank to investigate and prevent further fraud.
What is a phishing attack in the context of banking?
Answer: A fraudulent attempt to obtain sensitive information by disguising as a trustworthy entity
Phishing uses fake emails, texts, or websites that appear to be from your bank to trick you into revealing passwords, account numbers, or other sensitive data.
What is mobile check deposit?
Answer: A feature allowing you to deposit checks by photographing them with your smartphone
Mobile check deposit lets you photograph both sides of a check with your phone's camera and submit the images through your banking app for deposit.
What is a peer-to-peer (P2P) payment service?
Answer: A platform that allows individuals to send money directly to each other electronically
P2P services like Venmo, Zelle, and PayPal allow individuals to transfer money directly to each other using email addresses or phone numbers.
What precautions should you take when using public Wi-Fi for banking?
Answer: Avoid banking on public Wi-Fi, or use a VPN to encrypt your connection
Public Wi-Fi networks can be monitored by hackers. Using a VPN encrypts your data, or better yet, use your cellular connection for sensitive banking activities.