MS-740 Teams Calling and PSTN Troubleshooting 3

Question 1

A user reports that calls from specific countries are being blocked. Which feature is responsible?

Accepted Answer

Outbound calling restrictions in Teams calling policy

Answer

Geo-fencing in Azure AD

Answer

Country-specific voice routing policy

Answer

Network topology settings

Question 2

What is a normalization rule in a Teams dial plan used for?

Accepted Answer

Converting dialed numbers to E.164 format

Answer

Routing calls to the correct SBC

Answer

Assigning phone numbers to users

Answer

Defining call queue overflow behavior

Question 3

A Teams Phone user reports that voicemail messages are not being delivered. What should you check?

Accepted Answer

Cloud Voicemail service settings and Exchange Online integration

Answer

Teams calling policy voicemail setting

Answer

Audio Conferencing license

Answer

Voicemail storage in OneDrive

Question 4

Which PowerShell module is required to manage Direct Routing and voice configurations in Teams?

Accepted Answer

MicrosoftTeams PowerShell module

Answer

MSOnline module

Answer

AzureAD module

Answer

ExchangeOnlineManagement module

Question 5

A Teams Calling Plan user reports international calls are failing. What is the first thing to verify?

Accepted Answer

International calling is enabled in the user's Calling Plan

Answer

Voice routing policy has international routes

Answer

Direct Routing SBC supports international calls

Answer

Dial plan has international normalization rules

Question 6

What does SIP 503 'Service Unavailable' indicate in Direct Routing logs?

Accepted Answer

The SBC is overloaded or unreachable

Answer

Authentication failed

Answer

User not found in the directory

Answer

Codec negotiation failed