MS-740 Teams Audio and Video Troubleshooting 3

Question 1

A user reports choppy audio in Teams meetings only when screen sharing is active. What is the likely cause?

Accepted Answer

CPU resource contention during screen capture

Answer

Network firewall blocking media ports

Answer

Incorrect microphone driver

Answer

Teams meeting policy restriction

Question 2

Which CQD report helps identify whether audio quality issues are server-side or client-side?

Accepted Answer

Server-Client streams report

Answer

User Experience Analytics report

Answer

Call Health Report

Answer

Network Assessment Tool output

Question 3

A user cannot hear other participants but they can hear her. What Teams setting should you verify?

Accepted Answer

Audio output device selection in Teams settings

Answer

Microphone permissions in Teams

Answer

ScreenSharingMode policy

Answer

Audio conferencing license

Question 4

Which Microsoft tool runs pre-call network tests specifically for Teams media quality?

Accepted Answer

Microsoft Teams Network Assessment Tool

Answer

Teams admin center diagnostics

Answer

Microsoft Remote Connectivity Analyzer

Answer

Skype for Business Network Assessment Tool

Question 5

A user on a wired connection reports poor video quality. After confirming bandwidth is adequate, what should you check next?

Accepted Answer

Quality of Service (QoS) DSCP markings

Answer

Teams update channel setting

Answer

Azure AD sign-in logs

Answer

Calendar integration settings

Question 6

What is the recommended action when CQD shows consistently high jitter (>30ms) for a specific building?

Accepted Answer

Investigate switch/router configuration at that location

Answer

Update Teams client on affected users

Answer

Disable video for that location policy

Answer

Reassign users to a different Teams tenant