MS-102 Microsoft 365 Tenant & Service Management 4

Question 1

A Microsoft 365 tenant administrator wants to configure a targeted release ring so that specific users receive new Microsoft 365 features before the rest of the organization. Where is this configured?

Accepted Answer

Microsoft 365 admin center > Settings > Org settings > Organization profile > Release preferences

Answer

Release preferences, including Targeted release for selected users, are configured under Settings > Org settings > Organization profile in the Microsoft 365 admin center.

Question 2

Which DNS record type is used as the primary method to verify domain ownership when adding a custom domain to a Microsoft 365 tenant?

Accepted Answer

TXT record with a Microsoft-provided verification string

Answer

Microsoft primarily uses a TXT record with a unique verification string added at the domain registrar to confirm domain ownership before the domain can be used in the tenant.

Question 3

An administrator needs to create a support request for a Microsoft 365 service issue. What is the minimum role required to open a support ticket in the Microsoft 365 admin center?

Accepted Answer

Service Support Administrator

Answer

The Service Support Administrator role (or Global Administrator) is required to create and manage support requests in the Microsoft 365 admin center.

Question 4

What happens to a Microsoft 365 tenant's data if the subscription expires and is not renewed within the grace period?

Accepted Answer

The tenant enters a disabled state, then a deprovisioning state, and data is permanently deleted after the deprovisioning period

Answer

After subscription expiration, the tenant goes through a grace period (disabled state) followed by a deprovisioning period before data is permanently deleted, with timelines varying by subscription type.

Question 5

A Microsoft 365 administrator wants to allow partner organizations to manage specific aspects of the tenant. Which feature enables this delegation?

Accepted Answer

Delegated Administration (GDAP or DAP) via Partner Center

Answer

Delegated Administration Privileges (DAP or Granular DAP/GDAP) through the Microsoft Partner Center allows partner organizations to administer specific tenant functions on behalf of the customer.

(MS-102) Microsoft 365 Administrator Expert Practice Test

(MS-102) Microsoft 365 Administrator Expert Practice Test

MS-102 Microsoft 365 Tenant & Service Management 4