Professional Standards & Competencies Flashcards

Which Microsoft 365 admin center section should an admin use to purchase and assign additional licenses to users?

Answer: Billing > Purchase services

The Billing > Purchase services section in the Microsoft 365 admin center is used to buy and manage subscriptions and licenses.

An administrator must ensure that service accounts in Microsoft 365 are not used for interactive sign-ins. Which control enforces this?

Answer: Block sign-in on the account in Azure AD

Blocking sign-in on a service account in Azure AD prevents interactive logins while allowing the account to function for automated tasks.

What is the recommended Microsoft practice for managing emergency 'break-glass' accounts in Microsoft 365?

Answer: Exclude them from Conditional Access and MFA, monitor via alerts

Break-glass accounts should be excluded from CA/MFA policies to ensure emergency access, and sign-in activity should be monitored with alerts.

Which Microsoft 365 tool provides a centralized view of an organization's security posture and recommends improvement actions?

Answer: Microsoft Secure Score

Microsoft Secure Score measures an organization's security posture and provides prioritized recommendations to improve it.

An admin needs to ensure that all Microsoft 365 admin role assignments are reviewed periodically. Which Azure AD feature supports this?

Answer: Azure AD Access Reviews

Azure AD Access Reviews allow organizations to periodically certify that role assignments are still appropriate.

A user reports that they are unable to access Microsoft 365 services from a personal device. An admin suspects a Conditional Access policy is blocking them. Where should the admin investigate?

Answer: Azure AD > Sign-in logs > Conditional Access tab

The Sign-in logs in Azure AD include a Conditional Access tab that shows which policies applied and whether access was granted or blocked.

Which professional competency is most critical when an MS-100 administrator communicates a planned maintenance window to business stakeholders?

Answer: Clear communication of impact, duration, and rollback plan

Effective stakeholder communication during planned maintenance requires clearly stating business impact, expected duration, and contingency plans.