MRO Contract Closeout Procedures 5

Question 1

An employer's contract closeout occurs in November. The annual random testing rate for the year has not yet been met. What must the employer do?

Accepted Answer

Continue testing under the new service provider to meet the annual rate before year-end

Answer

The annual random testing rate is a regulatory obligation that must be fulfilled regardless of contract changes; the employer must meet the required percentage by year-end.

Question 2

Which of the following is NOT a required element of a proper MRO contract closeout checklist?

Accepted Answer

Notification of each tested donor of the contract change

Answer

DOT regulations do not require employers or MROs to individually notify donors that the service contract has changed; program administration is an employer-level responsibility.

Question 3

What action should an MRO take if a donor contacts them after contract closeout to dispute a previous test result?

Accepted Answer

Redirect the donor to the successor MRO and provide transfer records as needed

Answer

The original MRO should direct the donor to the successor MRO and facilitate transfer of all relevant records to ensure the dispute can be properly adjudicated.

Question 4

During contract closeout, the MRO identifies 3 CCFs with no corresponding laboratory results. What is the correct next step?

Accepted Answer

Investigate whether specimens were received by the lab and follow up until resolved

Answer

Missing laboratory results for documented collections require investigation to determine specimen status before any CCF can be closed out appropriately.

Question 5

What is the MRO's obligation regarding electronic records at contract closeout when transitioning to a new system?

Accepted Answer

Records must be transferred in a format accessible to the successor MRO and compliant with DOT standards

Answer

Electronic records must be transferred in a usable, accessible format that meets DOT retention requirements so the successor MRO can retrieve and review historical data.

(MRO) Medical Review Officer Certification Practice Test

(MRO) Medical Review Officer Certification Practice Test

MRO Contract Closeout Procedures 5