MRAB Data Recording and Documentation 2

Question 1

A meter reader is logging readings and notices an entry from two months ago appears to have been transposed (e.g., 5423 recorded as 5243). What is the best course of action?

Accepted Answer

Report the suspected transposition error to the supervisor for review and correction

Answer

Past billing errors must be reviewed and corrected through official channels to ensure customers are accurately billed and records remain trustworthy.

Question 2

On a field data sheet, the column labeled 'Multiplier' contains the number 10. The dial reads 0873. What consumption figure should be recorded for billing?

Accepted Answer

8,730 units

Answer

The dial reading of 0873 is multiplied by the meter's multiplier of 10, yielding a billing quantity of 8,730 units.

Question 3

Which of the following is the most accurate description of a 'high consumption alert' in meter reading documentation?

Accepted Answer

A flag placed when usage exceeds a predefined threshold, requiring verification

Answer

A high consumption alert flags unusually large usage so supervisors or customers can be notified to check for leaks, tampering, or recording errors.

Question 4

A meter reader documents that a meter appears to have been tampered with. Which detail is LEAST important to include in the report?

Accepted Answer

The reader's personal opinion on who may have caused it

Answer

Reports should be objective and fact-based; personal opinions about who caused tampering are inappropriate and potentially libelous.

Question 5

When completing a meter reading route sheet at the end of the day, why is it important to record both the start time and the end time of the route?

Accepted Answer

To provide an accountability record and help verify that all stops were visited within the expected window

Answer

Recording route start and end times helps supervisors verify that all meters were read within the billing window and provides an audit trail for any disputes.

MRAB - Meter Reader Aptitude Battery Test Practice Test

MRAB - Meter Reader Aptitude Battery Test Practice Test

MRAB Data Recording and Documentation 2