Outlook: Contacts, Tasks and Organizing Items Flashcards

In the People view, which command creates a single entry you can address to email several contacts at once?

Answer: New Contact Group

A contact group (distribution list) bundles multiple contacts under one name for quick addressing.

Which command in an open contact window lets you customize the layout of that contact's electronic business card?

Answer: Business Card

The Business Card command in the Options group opens the Edit Business Card dialog.

When you forward a contact by choosing Forward Contact > As a Business Card, which file type is attached?

Answer: .vcf

Business cards are sent as vCard (.vcf) files.

You received an email from a new client and want to save the sender as a contact quickly. What should you do?

Answer: Right-click the sender's name and select Add to Outlook Contacts

Right-clicking the sender's name in the Reading Pane offers Add to Outlook Contacts.

How do you remove a person from a contact group without deleting their contact record?

Answer: Open the group, select the member, and click Remove Member

Remove Member only removes the person from the group; the contact itself remains.

You need to add a second contact who works at the same company as the contact you just saved. Which option pre-fills the company details?

Answer: Save & New > Contact from the Same Company

Contact from the Same Company copies company name, address, and business phone into a new contact.

Where do you start importing contacts from a CSV file into Outlook?

Answer: File > Open & Export > Import/Export

The Import and Export Wizard is launched from File > Open & Export > Import/Export.