MO Organizational Development 2

Question 1

Which OD intervention focuses on improving how groups coordinate tasks across departmental boundaries?

Accepted Answer

Intergroup development

Answer

Intergroup development targets relationships and workflows between separate departments or units.

Question 2

In Lewin's Force Field Analysis, 'driving forces' are best described as:

Accepted Answer

Pressures that push toward a desired change

Answer

Driving forces are positive pressures that support movement toward the desired change state.

Question 3

A marketing department undergoes 'role clarification' workshops. What OD outcome is primarily targeted?

Accepted Answer

Eliminating ambiguity in job responsibilities

Answer

Role clarification workshops reduce role ambiguity by explicitly defining each member's responsibilities.

Question 4

Which term describes the degree to which an organization's culture, structure, and strategy are aligned and mutually reinforcing?

Accepted Answer

Organizational congruence

Answer

Organizational congruence (or fit) refers to the alignment among culture, structure, people, and strategy.

Question 5

When using the ADKAR model for change management, what does the 'K' stand for?

Accepted Answer

Knowledge

Answer

In ADKAR, 'K' stands for Knowledge — understanding how to change and what skills are needed.

(MO) Marketing Officer Certification Practice Test