Microsoft Certified Data Analyst Associate Microsoft Dynamics 365 Fundamentals 2

Question 1

Which Dynamics 365 app is specifically designed to manage field technicians and on-site service delivery?

Accepted Answer

Dynamics 365 Field Service

Answer

Dynamics 365 Field Service manages work orders, scheduling, and dispatch of field technicians for on-site service delivery.

Question 2

In Dynamics 365, what does the term 'entity' refer to in the context of the Common Data Model?

Accepted Answer

A table that stores a specific type of business data

Answer

An entity in the Common Data Model is a table structure that stores a specific category of business data, such as Account or Contact.

Question 3

Which Dynamics 365 feature allows organizations to configure automated processes that run when specific conditions are met, without writing code?

Accepted Answer

Business rules

Answer

Business rules in Dynamics 365 allow no-code configuration of automated logic that applies when defined field conditions are met on a form.

Question 4

What is the purpose of the Dynamics 365 Customer Insights application?

Accepted Answer

To unify customer data and generate AI-driven insights and profiles

Answer

Dynamics 365 Customer Insights is a Customer Data Platform that unifies data from multiple sources to create enriched customer profiles and predictive insights.

Question 5

Which Dynamics 365 module would a manufacturing company use to manage bills of materials and production orders?

Accepted Answer

Dynamics 365 Supply Chain Management

Answer

Dynamics 365 Supply Chain Management includes manufacturing capabilities such as bills of materials, production orders, and shop floor control.

Microsoft Certified Data Analyst Associate Practice Test

Microsoft Certified Data Analyst Associate Practice Test

Microsoft Certified Data Analyst Associate Microsoft Dynamics 365 Fundamentals 2