Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Flashcards
132 study cards across 21 topic decks — every card built from a real Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate practice question. No account or sign-up needed. Flip to reveal the answer and explanation, mark what you know, and drill what you don't.
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate exam key facts
- Microsoft says most of its certification exams, including role-based exams such as MB-230 for the Dynamics 365 Customer Service Functional Consultant Associate, usually contain 40 to 60 questions, but the number can vary by exam. Source
- Associate role-based exams without labs, such as Exam MB-230 for the Dynamics 365 Customer Service Functional Consultant Associate, allow 100 minutes of exam time within a 120-minute seat time. Source
- Candidates need a scaled score of 700 or higher to pass Exam MB-230 for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate. Source
- Exam MB-230, required for the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate, costs $165 USD in the United States; the price depends on the country where the exam is proctored. Source
- The Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate is an associate-level certification, and Microsoft associate certifications expire every year unless renewed through a free online assessment. Source
🎲 Mixed Deck — All Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Topics
100 cards sampled from every topic · the fastest way to find your weak spots
Decks by Topic
Introduction to Microsoft Dynamics 365 Customer Consultant
7 cards
Microsoft Dynamics 365 Customer Consultant
7 cards
Microsoft Dynamics 365 Customer Consultant
7 cards
Unified Routing and Queue Management
7 cards
Unified Routing and Queue Management
7 cards
Unified Routing and Queue Management
7 cards
Case Management and Routing
6 cards
Case Management and Routing
6 cards
Case Management and Routing
6 cards
Customer Service Analytics and Insights
6 cards
Customer Service Analytics and Insights
6 cards
Customer Service Analytics and Insights
6 cards
Entitlements and SLAs
6 cards
Entitlements and SLAs
6 cards
Entitlements and SLAs
6 cards
Knowledge Management
6 cards
Knowledge Management
6 cards
Knowledge Management
6 cards
Omnichannel for Customer Service
6 cards
Omnichannel for Customer Service
6 cards
Omnichannel for Customer Service
6 cards
What Practice Test Geeks adds beyond an AI chat for Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate
An AI chatbot can quiz you, but it can't reproduce the exam conditions or keep your record. Here you get:
- A timed, full-length Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate mock exam — 40 questions in 100 minutes with a 70% pass mark, modeled on the official exam's question count and time limit, followed by a score report broken down by exam domain.
- A fixed Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate question bank: the same test every attempt, so your score is comparable from one try to the next instead of changing with every regenerated quiz.
- Progress saved on your device: completed tests, scores and missed questions stay in My Progress, so you can retake only what you got wrong.
- A printable Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate cheat sheet you can print or save as a PDF.
- Free Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate practice tests with the correct answer shown after each question.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy
Sources & references
Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy
- learn.microsoft.com — Score validity, eligibility, renewal, score release, fees, passing score, exam format, time limit, retake fee, exam information · verified Oct 2026
- home.pearsonvue.com — Test delivery, registration deadline · verified Oct 2026