Microsoft Dynamics 365 Fundamentals (MB-910) Flashcards
6 cards from real Microsoft Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Microsoft Dynamics 365 Fundamentals (MB-910) flashcards as text
What does Dynamics 365 Finance help organizations manage?
Answer: Financial operations including accounts payable, accounts receivable, and budgeting
Dynamics 365 Finance is an ERP application for managing financial operations such as GL, accounts payable, accounts receivable, and financial reporting.
What is a lead in Dynamics 365 Sales?
Answer: A potential customer who has shown interest but hasn't been qualified yet
A lead in Dynamics 365 Sales represents an unqualified potential customer or prospect who may eventually become an opportunity.
Which Dynamics 365 app supports field service management and dispatch?
Answer: Dynamics 365 Field Service
Dynamics 365 Field Service manages work orders, scheduling, dispatching technicians, and tracking field service resources for on-site service delivery.
What is a business process flow in Dynamics 365?
Answer: A guided, stage-based workflow that leads users through a standardized business process
Business process flows in Dynamics 365 guide users through a series of stages and steps to ensure consistent execution of business processes.
What does Dynamics 365 Supply Chain Management help with?
Answer: Optimizing manufacturing, warehousing, inventory, and logistics operations
Dynamics 365 Supply Chain Management is an ERP module for managing manufacturing, inventory, warehousing, transportation, and procurement.
What are SLAs (Service Level Agreements) used for in Dynamics 365 Customer Service?
Answer: Defining and tracking response and resolution time commitments for customer cases
SLAs in Dynamics 365 Customer Service define the expected response and resolution times for customer cases and track whether those commitments are met.
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