Mentor Communication in Mentoring 2

Question 1

What is the 'ladder of inference' and how can it affect mentoring communication?

Accepted Answer

A model showing how we jump from data to conclusions, potentially distorting our understanding of situations

Answer

The ladder of inference describes how we move rapidly from observed facts to conclusions based on assumptions, which can lead mentors or mentees to misread situations.

Question 2

Why is it important for a mentor to ask permission before offering advice?

Accepted Answer

It ensures the mentee is ready and willing to receive input, making advice more likely to be accepted

Answer

Asking permission before advising respects the mentee's autonomy and signals that the mentee's readiness to receive input matters.

Question 3

What is 'mirroring' in mentoring communication?

Accepted Answer

Reflecting the mentee's words, energy, or body language to build rapport and deepen understanding

Answer

Mirroring—subtly reflecting the mentee's language, tone, or body language—builds rapport and signals attentive listening.

Question 4

How should a mentor deliver feedback that addresses a serious performance gap?

Accepted Answer

Privately, with specific examples, in a respectful and supportive tone

Answer

Serious feedback should always be delivered privately, with specific examples, and in a tone that conveys support rather than criticism.

Question 5

What is 'appreciative inquiry' in mentoring communication?

Accepted Answer

A strengths-based approach that focuses on what is working to generate positive change

Answer

Appreciative inquiry focuses on strengths and past successes rather than deficits, using what works as a foundation for future growth.

Mentor Practice Test

Mentor Practice Test

Mentor Communication in Mentoring 2