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Troubleshooting and Recovery Flashcards

7 cards from real MD-100 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 7 Troubleshooting and Recovery flashcards as text

  1. Which built-in Windows tool allows administrators to view detailed logs of system events, application errors, and security audits?

    Answer: Event Viewer

    Event Viewer aggregates logs from the Windows system, applications, and security subsystem into a searchable, filterable interface.

  2. Which command-line tool scans all protected Windows system files and replaces corrupted files with a cached copy?

    Answer: sfc /scannow

    sfc /scannow (System File Checker) scans integrity of all protected system files and repairs problems when possible.

  3. What is the primary purpose of running DISM with the /RestoreHealth switch?

    Answer: Repair the local Windows image using Windows Update as the source

    DISM /Online /Cleanup-Image /RestoreHealth contacts Windows Update to download healthy component files and repair the local Windows image store.

  4. Which Windows 10 feature creates periodic snapshots of system files and registry settings that can be used to roll back unwanted changes?

    Answer: System Restore

    System Restore saves restore points containing system file and registry snapshots, allowing rollback of driver, update, or software changes without affecting personal files.

  5. From a running Windows 10 system, which navigation path launches Advanced Startup to boot into the Windows Recovery Environment?

    Answer: Settings > Update & Security > Recovery > Advanced startup > Restart now

    Settings > Update & Security > Recovery > Advanced startup > Restart now reboots the PC into WinRE where recovery tools are available.

  6. Which Performance Monitor feature lets you schedule data collection over a period of time and save results for later analysis?

    Answer: Data Collector Sets

    Data Collector Sets in Performance Monitor group counters and traces into scheduled collection jobs that log results to files for trend analysis.

  7. A technician notices a process is consuming 95% CPU and the system is unresponsive. Which built-in tool allows them to end the process immediately?

    Answer: Task Manager

    Task Manager's Processes or Details tab allows a technician to select any running process and use End Task to terminate it immediately.

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Sources & references

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  1. learn.microsoft.com — Eligibility, renewal, score validity, passing score, score release, exam format, exam information · verified Nov 2026
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