MCTS 70-642 Communication & Stakeholder Relations 4

Question 1

A helpdesk manager reports that tickets related to VPN connectivity spiked after a Windows Server 2008 RRAS configuration change. What stakeholder communication action should the administrator take?

Accepted Answer

Proactively contact the helpdesk manager to share the change details and coordinate on messaging to end users

Answer

Sharing change context with the helpdesk enables them to provide accurate guidance to users and reduces duplicate escalations.

Question 2

A compliance auditor requests evidence that firewall policy changes in a Windows Server 2008 environment were properly authorized. Which artifact best satisfies this requirement?

Accepted Answer

Signed and dated change request forms with approver names and timestamps

Answer

Signed change request forms with approver identities and timestamps provide the audit trail auditors require for compliance evidence.

Question 3

A department head requests that a network share be accessible from the internet. The administrator identifies this as a significant security risk. How should this be communicated?

Accepted Answer

Document the security risk in writing, propose a secure alternative such as a VPN, and escalate to management if the risk is rejected

Answer

Formally documenting security risks and proposing alternatives protects both the organization and the administrator while keeping stakeholders informed.

Question 4

During a Windows Server 2008 network project, a vendor misses a delivery deadline for hardware, delaying the rollout. How should the project administrator communicate this to stakeholders?

Accepted Answer

Notify stakeholders immediately with the new expected timeline, impact assessment, and any mitigation steps being taken

Answer

Immediate notification of delays with updated timelines and mitigation plans allows stakeholders to adjust dependent plans and resources.

Question 5

An administrator needs to explain why DNSSEC was enabled on a Windows Server 2008 DNS infrastructure to a non-technical executive. Which approach is MOST effective?

Accepted Answer

Explain that DNSSEC prevents attackers from redirecting users to fraudulent websites by verifying DNS responses are authentic

Answer

Translating DNSSEC into a business risk it prevents (spoofing/fraud) makes the value clear to non-technical executives.

MCTS 70-642 Exam Practice Test

MCTS 70-642 Exam Practice Test

MCTS 70-642 Communication & Stakeholder Relations 4