Client Relations & Service Flashcards
7 cards from real Mandela Effect Quiz practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Relations & Service flashcards as text
How is the footwear brand correctly spelled?
Answer: Skechers
The brand is spelled Skechers, without the 't'.
What is the correct name of the hot dog company?
Answer: Oscar Mayer
It is Oscar Mayer, often misremembered as Meyer.
In Star Wars: The Empire Strikes Back, what does Darth Vader actually say to Luke?
Answer: No, I am your father
The real line is 'No, I am your father.'
In Disney's Snow White, what does the Queen say to her mirror?
Answer: Magic mirror on the wall
Disney's film uses 'Magic mirror on the wall'.
A client says an agent promised a refund last week but there is no note. What should you do first?
Answer: Check call recordings and CRM logs
Reviewing records establishes facts fairly before deciding a remedy.
Why does thorough CRM documentation help prevent disputes over past conversations?
Answer: It creates an objective record
Written records are objective, unlike fallible memory.
How is the odor-removing product spelled?
Answer: Febreze
The brand is Febreze, with one 'e' pair, not 'Febreeze'.
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