Client Relationship Building & Communication Flashcards
7 cards from real Macro Coach Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Client Relationship Building & Communication flashcards as text
When establishing a coaching agreement, which element is MOST critical for setting relationship expectations?
Answer: Clear scope of services, communication protocols, and cancellation policies
A clear coaching agreement prevents misunderstandings about what the client can expect and what the coach will provide.
A client discloses a history of disordered eating during a check-in. The macro coach should IMMEDIATELY:
Answer: Acknowledge the disclosure, pause aggressive protocols, and refer to a qualified eating disorder professional
Disordered eating history requires professional support beyond the scope of macro coaching, making referral an ethical imperative.
What does 'autonomy support' mean in the context of macro coaching communication?
Answer: Providing information and choices that empower clients to make their own informed decisions
Autonomy support enhances intrinsic motivation by giving clients agency within a structured, informed framework.
Which scenario demonstrates a boundary violation in a macro coaching relationship?
Answer: Texting a client personal life advice outside of coaching hours regularly
Regular personal advice outside coaching scope blurs professional boundaries and can harm both parties.
A client consistently over-reports their food intake on check-ins. The coach suspects inaccuracy. The BEST approach is:
Answer: Review food logging skills non-judgmentally and explore barriers to accurate tracking together
Skill gaps or psychological barriers often explain tracking inaccuracy — addressing these constructively improves data quality.
Which of the following BEST illustrates empathetic communication?
Answer: 'I understand this week was tough — what got in the way, and how can we plan differently?'
Empathetic communication acknowledges struggle, invites reflection, and focuses on collaborative problem-solving.
How does building rapport early in a coaching relationship affect long-term client outcomes?
Answer: Strong early rapport increases trust, adherence, and the client's willingness to be honest during setbacks
Research consistently shows that therapeutic alliance and rapport are among the strongest predictors of behavior change outcomes.
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