LTA Professional Standards and Ethics 2

Question 1

A patron asks a library technical assistant to search their own borrowing history from two years ago without presenting their library card. What is the correct response?

Accepted Answer

Refuse and explain that patron records are confidential and require proper verification

Answer

Patron borrowing records are protected under library confidentiality policies and applicable state laws, requiring proper verification before any disclosure.

Question 2

Which ALA document most directly establishes that libraries should resist censorship and provide access to diverse viewpoints?

Accepted Answer

Library Bill of Rights

Answer

The Library Bill of Rights affirms that libraries should provide materials representing all points of view and resist censorship.

Question 3

An LTA discovers a coworker has been sharing patron email addresses with a local business. The LTA should:

Accepted Answer

Report the breach to a supervisor or library director immediately

Answer

A confidentiality breach involving patron data must be reported through proper channels to a supervisor or director for appropriate action.

Question 4

What does 'intellectual freedom' mean in a library context?

Accepted Answer

The freedom of library users to seek information without interference or surveillance

Answer

Intellectual freedom is the right of individuals to seek, receive, and express information freely without fear of censorship or surveillance.

Question 5

A library technical assistant is asked by a regular patron to set aside newly returned bestsellers before they go back on the holds shelf. The LTA should:

Accepted Answer

Decline, as this would give unfair preferential treatment over other patrons

Answer

Providing preferential access to materials for personal relationships violates the ethical principle of equitable service to all patrons.

(LTA) Library Technical Assistant Practice Test

(LTA) Library Technical Assistant Practice Test

LTA Professional Standards and Ethics 2