Supervision and Administration Flashcards

A supervisee discloses that she has begun socializing with a former client's family on weekends. The supervisor's MOST appropriate response is to:

Answer: Explore the boundary issue with her and review ethical standards regarding dual relationships

Supervisors should first address potential boundary violations through discussion and education about ethical standards.

Which budgeting approach requires every expense to be justified from scratch each fiscal year rather than based on prior allocations?

Answer: Zero-based budgeting

Zero-based budgeting starts from zero each cycle, requiring justification for all expenditures.

In group supervision, a key advantage over individual supervision is that it:

Answer: Allows peer learning and exposure to diverse case perspectives

Group supervision fosters peer learning and exposes workers to a wider range of cases and approaches.

A supervisor learns that a supervisee has not documented several home visits that were billed to Medicaid. The supervisor should:

Answer: Address the issue promptly, require accurate documentation, and follow agency compliance procedures

Billing without documentation risks fraud, so supervisors must act promptly and follow compliance procedures without falsifying records.

An administrator who motivates staff by articulating an inspiring vision and encouraging innovation is demonstrating which leadership style?

Answer: Transformational leadership

Transformational leaders inspire staff through vision, intellectual stimulation, and individualized consideration.

According to Herzberg's two-factor theory, which of the following is a motivator rather than a hygiene factor?

Answer: Recognition for achievement

Herzberg identified recognition, achievement, and responsibility as motivators, while salary and conditions are hygiene factors.

A supervisee feels strong anger toward a client who reminds her of her abusive father. In supervision, this is best addressed as:

Answer: Countertransference

Countertransference refers to the worker's emotional reactions to a client based on the worker's own history.