Case Management & Intervention Techniques Flashcards

A social worker conducting a strengths-based assessment would primarily focus on which of the following?

Answer: The client's capabilities, resources, and past successes

The strengths perspective emphasizes client capacities, resources, and resilience rather than pathology.

A goal states: 'The client will attend 3 job-readiness workshops within the next 30 days.' Which SMART element is most clearly demonstrated by the number '3'?

Answer: Measurable

A quantified target such as three workshops makes progress objectively measurable.

When a case manager connects a client with community resources the client cannot access alone, which case management function is being performed?

Answer: Brokering

Brokering involves linking clients with needed services and resources in the community.

Which assessment tool visually maps a client's relationships with external systems such as school, work, church, and health care?

Answer: Ecomap

An ecomap depicts the client or family in relation to environmental systems and the quality of those connections.

A social worker wants to identify patterns of substance use and illness across three generations of a client's family. Which tool is most appropriate?

Answer: Genogram

A genogram diagrams multigenerational family structure and patterns such as illness, addiction, and relationships.

During the contracting phase of the helping process, the social worker and client primarily:

Answer: Mutually agree on goals, roles, and tasks

Contracting establishes a mutual agreement about goals, responsibilities, and the structure of the work.

A social worker advocates for a single client who was wrongly denied Medicaid benefits. This is best described as:

Answer: Case advocacy

Case advocacy addresses the needs of an individual client, while cause or class advocacy seeks change for groups.