Local SEO Google Business Profile 5 — Questions and Answers
Question 1: Which of the following best describes 'Google Q&A' on a Business Profile?
- A private messaging channel between owner and customers
- A publicly visible section where anyone can ask and answer questions about the business (Correct answer)
- An AI chatbot that automatically answers customer questions
- A paid feature for responding to customer inquiries
Correct answer: A publicly visible section where anyone can ask and answer questions about the business
Google Q&A is a public forum where any Google user can post questions and answers about your business.
Question 2: A GBP listing shows the wrong business hours during a holiday. Which is the best way to fix this without permanently changing regular hours?
- Edit the regular hours to reflect holiday times
- Delete and recreate the listing
- Use the 'Special hours' feature in GBP (Correct answer)
- Add a Post announcing the correct hours
Correct answer: Use the 'Special hours' feature in GBP
Special hours in GBP are designed specifically for temporary hour changes like holidays without altering regular hours.
Question 3: What is the significance of the 'short name' feature in Google Business Profile?
- It creates a shorter website URL for the business
- It provides a custom URL (g.page/shortname) to share the GBP listing easily (Correct answer)
- It shortens the business name in search results
- It enables a simplified checkout process
Correct answer: It provides a custom URL (g.page/shortname) to share the GBP listing easily
A GBP short name creates a memorable g.page URL that makes it easier to share your listing directly with customers.
Question 4: Which business type is NOT eligible to create a Google Business Profile?
- A food truck that operates at various locations
- An online-only e-commerce store with no customer-facing location or service area (Correct answer)
- A home-based bakery that delivers locally
- A law firm with a physical office
Correct answer: An online-only e-commerce store with no customer-facing location or service area
GBP is for businesses with in-person interactions; purely online businesses without a physical location or service area do not qualify.
Question 5: What is the recommended minimum resolution for photos uploaded to Google Business Profile?
- 480 x 270 pixels
- 720 x 720 pixels (Correct answer)
- 1080 x 1080 pixels
- 250 x 250 pixels
Correct answer: 720 x 720 pixels
Google recommends a minimum resolution of 720 x 720 pixels for GBP photos to ensure good display quality.
Question 6: A business owner notices that Google Maps shows an old logo for their business. Where should they upload a new logo?
- Google Ads account
- Google Business Profile photo section under 'Logo' (Correct answer)
- Google Search Console
- Google Merchant Center
Correct answer: Google Business Profile photo section under 'Logo'
Business logos are managed directly within the GBP photo section by selecting the Logo category when uploading.
Question 7: What does 'prominence' mean as a Google local ranking factor?
- How close the business is to the searcher's location
- How well the business matches the search query intent
- How well-known and authoritative the business is online (Correct answer)
- How recently the business updated its GBP profile
Correct answer: How well-known and authoritative the business is online
Prominence reflects a business's reputation and authority online, including reviews, links, and overall web presence.
Local SEO Google Business Profile 5
Which of the following best describes 'Google Q&A' on a Business Profile?