Local SEO For Beginners 4 — Questions and Answers
Question 1: What is 'review gating' and why should businesses avoid it?
- Filtering customers to only collect positive reviews, which violates Google's policies (Correct answer)
- A security feature that protects business listings from fake reviews
- A method of scheduling review requests on a set timetable
- A technique for displaying only five-star reviews on your website
Correct answer: Filtering customers to only collect positive reviews, which violates Google's policies
Review gating means screening customers before asking for reviews to solicit only positive ones, which violates Google's review policies and can result in penalties.
Question 2: Which schema markup type is MOST relevant for helping search engines understand a local business?
- Article schema
- LocalBusiness schema (Correct answer)
- Product schema
- BreadcrumbList schema
Correct answer: LocalBusiness schema
LocalBusiness schema markup helps search engines understand key details like business name, address, hours, and phone number in a structured format.
Question 3: A business has locations in three cities. What is the BEST website structure for local SEO?
- A single homepage mentioning all three cities in a paragraph
- Separate location pages for each city with unique, relevant content (Correct answer)
- Three separate domain names, one for each city
- A single contact page listing all three addresses together
Correct answer: Separate location pages for each city with unique, relevant content
Dedicated location pages with unique content allow each page to rank independently for city-specific searches and provide better user experience.
Question 4: What does 'prominence' mean in Google's local ranking algorithm?
- How closely a business matches the search query
- How well-known and authoritative a business is online based on links, reviews, and citations (Correct answer)
- How close the business is to the person searching
- How frequently a business updates its Google Business Profile
Correct answer: How well-known and authoritative a business is online based on links, reviews, and citations
Prominence refers to how well-known and trusted a business is across the web, factoring in inbound links, reviews, and citation volume.
Question 5: What is the recommended way to respond to a negative review on Google?
- Report it immediately to have it removed without responding
- Reply professionally, acknowledge the concern, and offer to resolve it offline (Correct answer)
- Post a counter-attack highlighting the customer's mistakes
- Ignore it since responding can draw more attention to it
Correct answer: Reply professionally, acknowledge the concern, and offer to resolve it offline
A professional, empathetic response to negative reviews demonstrates good customer service and can mitigate reputational damage with prospective customers.
Question 6: Which of the following is considered a 'structured citation'?
- A blog post that mentions your business name casually
- A business listing on a directory like Yelp or Yellow Pages with standardized fields (Correct answer)
- A social media post sharing your business address
- A customer mentioning your business in a forum comment
Correct answer: A business listing on a directory like Yelp or Yellow Pages with standardized fields
Structured citations appear in online directories with defined fields for name, address, and phone number, making them easy for search engines to parse.
Question 7: What is the main local SEO benefit of getting listed on industry-specific directories?
- Industry directories rank higher than Google for all searches
- They provide relevant, authoritative citations that strengthen niche local signals (Correct answer)
- They automatically sync your data to Google Business Profile
- They eliminate the need for a business website
Correct answer: They provide relevant, authoritative citations that strengthen niche local signals
Industry-specific directories carry topical authority relevant to your niche, making those citations especially valuable for reinforcing local SEO signals.
What is 'review gating' and why should businesses avoid it?