FREE Lean Six Sigma Green Belt DMAIC: Define Phase Concepts Questions and Answers Flashcards
6 cards from real Lean Six Sigma Green Belt Certification practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 FREE Lean Six Sigma Green Belt DMAIC: Define Phase Concepts Questions and Answers flashcards as text
What is the primary output of the Define phase in DMAIC?
Answer: Project charter
The project charter is the key deliverable of the Define phase, establishing scope, goals, and team roles.
Which tool is used in the Define phase to translate customer needs into measurable requirements?
Answer: CTQ tree
A Critical-to-Quality (CTQ) tree breaks down broad customer needs into specific, measurable requirements.
What does SIPOC stand for in Lean Six Sigma?
Answer: Suppliers, Inputs, Process, Outputs, Customers
SIPOC is a high-level process map identifying Suppliers, Inputs, Process steps, Outputs, and Customers.
A project team is struggling to narrow focus on what matters most to the customer. Which Define phase concept should they revisit?
Answer: Voice of the Customer
Voice of the Customer captures customer expectations and preferences to guide project priorities.
What is the purpose of a problem statement in the Define phase?
Answer: To describe the issue in measurable terms without implying a cause or solution
A well-written problem statement quantifies the gap between current and desired performance without jumping to causes or solutions.
Which stakeholder analysis tool visually categorizes stakeholders by their level of influence and interest?
Answer: Power-Interest grid
The Power-Interest grid plots stakeholders on two axes to help the team prioritize engagement strategies.