Strategic Planning & Implementation Flashcards

Which part of a SWOT analysis addresses factors outside the organization that it cannot control?

Answer: Opportunities and Threats

Opportunities and Threats are external factors, while Strengths and Weaknesses are internal.

In a SMART goal, what does the 'M' require?

Answer: Measurable with a defined indicator

A SMART goal must be measurable so progress and success can be tracked objectively.

Which of the four Balanced Scorecard perspectives focuses on whether the organization can continue to improve and innovate?

Answer: Learning and growth

Learning and growth covers employee skills, systems, and culture that drive future improvement.

What is the primary purpose of a mission statement in strategic planning?

Answer: To describe the organization's fundamental purpose and why it exists

A mission statement defines the organization's core purpose and who it serves.

A manager conducts a stakeholder analysis primarily to:

Answer: Identify who is affected by or can influence the plan and how to engage them

Stakeholder analysis maps interests and influence so engagement can be planned.

Which type of measure indicates the actual results achieved rather than the activity performed?

Answer: Outcome measure

Outcome measures capture the real-world results or impact of a program.

When a strategic plan's assumptions prove wrong midway through implementation, the best response is to:

Answer: Reassess and adjust the plan based on new information

Effective strategic management is adaptive and revises plans when conditions change.