Quality Assurance & Improvement Flashcards
7 cards from real KSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
The 'DMAIC' methodology stands for:
Answer: Define, Measure, Analyze, Improve, Control
DMAIC is the five-phase Six Sigma improvement framework.
A root cause analysis technique that repeatedly asks 'why' is called:
Answer: 5 Whys
The 5 Whys drills down from symptom to underlying cause.
An internal quality audit is primarily meant to:
Answer: Verify compliance with procedures and find improvement areas
Audits verify conformance and identify opportunities for improvement.
Which describes a 'corrective action'?
Answer: Action to eliminate the cause of a detected nonconformity
Corrective actions address causes of nonconformities that have already occurred.
Benchmarking in quality improvement means:
Answer: Comparing your processes to best practices
Benchmarking compares performance with leaders to find improvements.
A supervisor asks you to show 'ability' in quality improvement. Best evidence is:
Answer: A task you performed that produced improved results
Abilities are demonstrated through performance of tasks with results.
Which sampling concept helps assess quality without inspecting every item?
Answer: Statistical sampling
Statistical sampling infers overall quality from a representative subset.
How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. We have not yet matched this exam's facts to an official source, so confirm fees, dates and rules with the exam body. Not reviewed by a subject-matter expert. Editorial policy