Leadership & Team Management Flashcards

A leader who gives employees autonomy and decision-making authority on how to achieve goals uses which style?

Answer: Laissez-faire or empowering

Empowering or hands-off leadership trusts capable employees to decide how to do the work.

Which approach best fosters psychological safety on a team?

Answer: Encouraging questions and treating errors as learning

Members speak up when mistakes are treated as learning opportunities, not grounds for blame.

Which conflict management mode involves both parties giving up something to reach a middle ground?

Answer: Compromising

Compromising means each side concedes part of its position for a mutually acceptable solution.

When coaching an employee, a leader should primarily do what?

Answer: Ask guiding questions that develop the employee's own solutions

Coaching builds capability by guiding employees to find their own solutions.

Which is an example of active listening?

Answer: Paraphrasing what was said to confirm understanding

Paraphrasing confirms understanding and shows the speaker you are engaged.

Equity theory suggests employees are motivated by what?

Answer: Fair treatment compared to peers' inputs and outcomes

Equity theory says people compare their input-to-outcome ratio with others and seek fairness.

A leader must announce an unpopular change. What is the best practice?

Answer: Explain the reasons, listen to concerns, and communicate openly

Transparent explanation and two-way dialogue reduce resistance to change.