Leadership & Team Management Flashcards
7 cards from real KSA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership & Team Management flashcards as text
According to Herzberg's two-factor theory, which is a motivator rather than a hygiene factor?
Answer: Recognition and achievement
Achievement and recognition drive satisfaction, while salary and conditions only prevent dissatisfaction.
A supervisor notices a high performer's output has dropped sharply. What is the best first step?
Answer: Hold a private conversation to understand the cause
A private, supportive discussion uncovers causes before any corrective action.
Which feedback is most effective?
Answer: Specific, timely, behavior-focused comments
Specific and timely feedback about observable behavior helps people adjust and improve.
What does a leader's span of control refer to?
Answer: The number of direct reports a supervisor oversees
Span of control is the number of subordinates who report directly to a supervisor.
Which is a characteristic of a high-performing team?
Answer: Clear shared goals and mutual accountability
High-performing teams share goals, trust, and hold each other accountable.
Groupthink is most likely to occur when a team does what?
Answer: Values consensus over critical evaluation
Groupthink arises when the desire for harmony suppresses dissent and realistic appraisal.
In Maslow's hierarchy, which need sits directly above safety needs?
Answer: Love and belonging
After safety, the next level is love and belonging, followed by esteem and self-actualization.
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